Fix Netflix error code M7353-5101

Netflix, as a streaming application, has many iterations across multiple devices. That makes it easier for you to stream any movie or show on its platform.

But the downside of having different iterations is that it introduces various problems that need specific fixes.

For example, many people encounter the Netflix error code m7353-5101 whenever they stream videos.

The error m7353-5101 on Netflix is common for people streaming from PC browsers.

When the error occurs, it is often accompanied by the message “Whoops, something went wrong…Unexpected Error. There was an unexpected error. Please reload the page and try again.”

Why does error M7353-5101 occur on Netflix?

The Netflix error m7353 on Windows 10 occurs as a result of an extension on your browser. The extension may be preventing the streaming service from working as it should.

You can resolve the issue through various methods.

Steps to fix Error M7353-5101 on Netflix

To fix the M7353-5101 error on Netflix:

#1. Disable all Chrome Extensions

If you are using Chrome to stream videos on the platform, you must disable all or the unnecessary browser extensions or add-ons and then try again.

Some extensions are a nightmare to streaming and cause constant Netflix crashes.

For example, you may have one that is forcing Netflix to download videos or is infringing on the site’s privacy policy and terms of use.

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Since the streaming service uses cookies, you may have an add-on that is blocking cookies on the current Netflix webpage.

You can disable the add-ons in Chrome in the following ways.

  • Go to the Chrome Address Bar
  • Type chrome://extensions
  • A list of extensions will appear
  • Toggle through to disable any add-ons or extensions that you have currently enabled

If you have enabled an extension, it will appear as a blue toggle. When you disable it, you will see it turn grey. After disabling, go back to Netflix and refresh the page. You should then try to play the video after fixing the problem.

Here’s a video showing how to disable extensions on Google Chrome:

It may not be necessary to disable the default extensions on the Chrome browser. If the step above works and you need specific add-ons, try enabling them one by one.

This will allow you to determine the specific add-ons that are preventing the streaming service from functioning well on your browser.

#2. Fix Netflix 1080p error

The Netflix 1080p error also occurs because of a problem with a browser add-on. You will need to disable all your extensions on Chrome or Firefox and then try again.

This extension is also responsible for the M7111-1331-2206 error.

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Follow the instructions in the previous method to disable extensions. If it works, try enabling them one by one to determine which one is causing the problem.

#3. Use the Netflix app or a different browser

If you disable the add-ons but still encounter the problem, try using a different browser. You can also use the service’s app to stream videos.

It may also be necessary to clear cookies and cache from Chrome and try again.


The Netflix m7353 error occurs because of a problem with your browser. You may need to restart your computer, clear Netflix cookies from your browser, and disable Chrome extensions to fix the problem.

If all the fixes fail to work, you should contact customer service for further troubleshooting.

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