Netflix Error Code: M7111-1331-2206 – How to fix

The Netflix error code M7111-1331-2206 is an uncommon scenario when streaming Netflix from your computer’s browser.

In most cases, the problem disappears by itself. However, if it has become persistent, these are a few resolutions that can fix this Netflix streaming error.

When your computer screen displays error code M7111-1331-2206: There was an unexpected error please reload the page and try again when watching Netflix, the first solution is to reload the page.

As simple as this suggestion may sound, it could solve the problem. However, if this suggested solution doesn’t work, then follow the steps outlined below to get rid of the error message and resume streaming Netflix.

Solutions to the Netflix error code: m7111-1331-2206

  1. Disable the Netflix 1080p extension
  2. Disable chrome extensions
  3. Switch to a different browser
  4. Delete bookmarks and refresh your browser
  5. Disable your VPN

Read on for a detailed explanation for each solution.

Fix #1: Disable the Netflix 1080p extension

If you’ve installed Netflix 1080p -which is an extension that allows Netflix to stream at 1080p on Google Chrome – then it could be the source of the problem.

The recent Netflix update seems to have made the app incompatible and any attempt to stream while the extension is enabled will give you the M7111-1331-2206 error code.

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Netflix 1080p extension

Here’s how to disable the Netflix 1080p extension:

  1. Open a new tab on your Chrome browser, type chrome://settings/ in the search bar and press enter
  2. Expand the Settings menu on the top left section
  3. Click Extensions
  4. Find Netflix 1080p
  5. Set the blue toggle button to an off position

You can restore the plugin once its developer has updated the code to be compatible with Netflix.

If you’ve found this solution to work but you’d still prefer to stream Netflix at 1080p or even 4K on your Chrome browser, consider using any of the available extensions on the Chrome app store that works.

Fix #2: Disable chrome extensions

If you don’t have the Netflix 1080p addon, but you are still experiencing this issue, it could have been brought about by other extensions that interfere with the functionality of Netflix.

In this case, just follow the procedure outlined above (in the Netflix 1080p instructions) to disable the add-ons.

Disable extensions one by one, while refreshing Netflix every time you disable an extension. Some of the most common add-ons include Netflix extensions for subtitles, filters, and themes.

Once you identify the extension that causes the problem, you can either disable or remove it altogether.

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Fix #3: Switch to a different browser

Your Chrome browser could be acting up and that’s why you can no longer access Netflix. In this case, the best solution is to switch to a different browser and try opening Netflix again.

If it works, then you can proceed to identify problems with your chrome browser and how to fix them. As discussed earlier, the most common problem is usually an extension that is acting up.

Another possible solution could be that your browser is outdated. To update your browser, visit Google Chrome to download the latest version of the browser.

Fix #4: Delete bookmarks and refresh your browser

When error code M7111-1331-2206 occurs, it is usually followed by a message: There was an unexpected error please reload the page and try again.

As you can see from the message, Netflix attributes this error to an issue brought about by your browser’s cache. In some instances, this may be the case.

To clear your Chrome cache, follow these steps:

  • Open Google Chrome on your computer
  • Click the 3 dots (More) at the top right section of your browser
  • Click More tools > Clear browsing data
  • Select All time. You can also choose a time range from when the app last functioned to the present time if you don’t wish to delete everything.
  • Check Cookies and other site data and Cached images and files
  • Click Clear data
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Your bookmarks could also have an error. In this case, try typing the complete Netflix URL, www.netflix.com, in your browser.

If this works, then you can update your bookmark URL to the current working URL to avoid inconveniences in the future.

Fix #5: Disable your VPN

Turning off your VPN can solve the Netflix server error. Sometimes Netflix throws an error whenever you turn your VPN on.

The main reason behind this is that some VPN servers are detected and blocked by Netflix.

If this is the case, disable your VPN and refresh Netflix. In some instances, you may have to close your browser then open it again.

Hopefully, this guide has helped you if you were searching for a solution for the Netflix error code: M7111-1331-2206.

If the problem still persists, please get in touch with their service support to confirm whether Netflix is down in your location or any other streaming error.

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About the Author
Walter Allen
Streaming Media expert and technology writer. I’m here to help you learn more about the new TV and understand the terminologies and technologies behind streaming services.

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