It is always convenient to stream Hulu using Roku TV. That allows you to watch many shows, movies, and live events. But in some cases, problems can occur where the Hulu app stops working on your Roku device.
The Hulu not working on Roku problem can occur anytime when streaming a video. For example, the app can crash or fail to load any content.
You may also encounter an error message that makes it impossible for you to continue viewing your episodes.
When Hulu is not working on Roku TV, you must first understand what is causing the problem. Several reasons can explain why the app is not working on your Roku TV.
- You are streaming on an unsupported device
- The Hulu service is down
- You are using an outdated app
- You have a weak internet connection
Solutions to “Hulu not working on Roku TV”
If you want to watch Hulu on Roku without problems, you need to know how to fix any errors that occur as soon as possible.
Here are some solutions to consider.
1. Check to ensure you are using a supported device
Although Hulu is available on Roku TV, the app only supports some devices. If yours is not among them, the features and content that you have access to will vary.
It will mostly depend on your app version and plan. Only newer models support the latest Hulu app.
To get the latest version of the app, your Roku TV must have firmware of 8.1 or higher.
That means you must upgrade the following devices to fix the problem.
- 4K Roku TV
- Roku 2 (model 4210)
- Roku 3 and 4
- Roku Express and Express+
- Roku Ultra
- Roku Premiere and Premiere+
- Roku Streaming Stick (model 3500 or later)
- Roku TV
Finally, on Roku, go to Settings > System > About to check your device’s model number and upgrade the system accordingly.
2. Check your Internet Connection
If you are experiencing buffering issues on Hulu live, you need to check your Internet speed to ensure that you have at least 8.0 Mbps.
Generally, Roku devices do a fantastic job of dealing with buffering and connection issues.
Consider overriding the automatic settings by accessing the hidden bit-rate override menu. Here is what you should do in a sequence.
- Using your remote, press the Home button five times
- Next, press the Rev Scan (<<) button three times
- And then press the Fwd Scan (>>) two times
By following the above sequence, you will set the bit rate lower and fix buffering issues.
3. Reset Hulu
You can also reset Hulu on Roku to fix the problem you are facing. Resetting offers solutions to streaming and other app issues.
Here is how:
- Go to Roku Main Menu
- Highlight the Hulu app
- Press the Star button (*) on your remote
- Select Remove Channel
- Power-cycle the TV by turning it off for two minutes
You should then go to the Roku Channel Store, search Hulu, and select Add Channel. Next, open the app and start streaming.
If Hulu live isn’t working, check to ensure that your internet speed is at least 8.0 Mbps. If not, you need to upgrade.
You can also fix the problem by clearing cookies and cache and trying again. But if the issue because of an outage, you will have to wait until Hulu fixes the problem.