Have you noticed that your Sling TV account is logged in to multiple devices? If this is the case, chances are somebody has gained unauthorized access to your account. The intruder can decide to change your password and use the account as they please.
The person can log in to many devices including a computer, mobile device, or Roku. That means somebody else will get Sling TV for free while you are locked out.
To regain control of your account, you need to remove the device from Sling TV by logging out.
Read: How to cancel a Sling TV subscription
There are several ways of regaining control of your account. Also, this guide will show you how to protect your account to avoid unauthorized access in the future.
If your Sling TV account is logged in to multiple devices, the following solutions can help you resolve the problem.
3 ways to remove all devices from your Sling TV account
Here is a detailed guide to all these solutions.
Method #1: Contact Sling TV customer support
Contact their customer support services when you notice suspicious activity on your Sling TV account. The support team will log you out of all devices and reset your account.
They will guide you on how to change your password. You can contact Sling TV customer services in six ways. These include:
- Phone
- Live chat
- Email support
- Through their Help Desk
- On Twitter
- On Facebook or Messenger
The support services are available 24/7. You can ask for help in a variety of topics including account issues, technical support, billing issues, and refund issues among others.
Sling customer services will also help you log out of other devices.
Method #2: Change your password
The best way of protecting your Sling TV account is to change your password.
The following steps will guide you on how to change your Sling TV password.
- Log in to your account at Sling.com
- Open the My Account page
- Click Change Password
- Enter your current password
- Create a new password
- Enter the new password again
After changing your password, it will be impossible for an intruder to access your Sling TV account and watch content for free. If the intruder was still logged in, Sling TV will sign them out.
Also Read: How to fix Sling TV when it won’t fast-forward
Method #3: Create a new account
Somebody who has gained unauthorized access to your Sling TV account may change your password and other security features. That means neither you nor the Sling support team can access it.
In such cases, the best solution is to create a new account. A new account will allow you to continue enjoying Sling TV services. Here is how to do it.
- Go to Sling.com
- click WATCH NOW
- Enter an email address
- Create a strong password
- Select Register
On the next page, you will find details of service options offered by Sling TV. Select the option you prefer the most. You will also see a list of highlighted channels and what is included in each service.
Alternatively, you can choose the options you had selected earlier when you created your first Sling TV account.
Protecting your Sling TV account from unauthorized access
As a subscriber, you should protect your account to prevent unauthorized access.
The steps below outline ways of protecting your account.
1. Set a complex password
Make sure you use a complex password for your Sling TV account. The password should be difficult for both humans and computer bots to detect.
Since passwords are case-sensitive, yours should contain both lowercase and uppercase letters. Ensure it has at least six characters that combine symbols, numbers, and letters.
2. Sign out of any additional devices you use to stream
If you are using several devices to stream content on Sling TV, you should sign out of all devices. Avoid concurrent connections of your account if you do not need them.
Multiple logins increase the chances of attackers gaining access to one session and taking control of your account.
3. Update your antivirus software
Update your antivirus software regularly to prevent the threat of new viruses.
These updates have the latest security features and files that can combat malware and protect your computer against attackers.
If you keep on asking yourself if Sling TV is safe because somebody has unauthorized access to your account, you have the option of deleting the account.
How to delete Sling TV account
To delete the account and cancel your membership:
- Log in to your account
- Go to Account Settings
- Click on the Cancel Subscription link
- Select reasons for canceling
- Click Continue
- Click Cancel My Subscription
- Enter your password
- Click on Cancel My Subscription again
Hopefully, this guide has shown you how to remove a device or sign out of Sling TV and how to protect your account against unauthorized access.
If the steps above fail, you can cancel the account and create a new one. To protect your subscription, sign out of all accounts, create a strong password, and update your antivirus software.