Fix ‘Philips Smart TV apps not working’

One advantage of the Philips Smart TV over others is that it is powered by Android. That means you can download an app from the Google Play Store and install it on the device.

You also have the option of installing APK files. When you add an app to Philips Smart TV, it should work properly to give you the services you need. But sometimes those applications fail to work when using them.

By default, the Philips Smart TV system installs apps locally onto its memory. That can make them prone to errors. If you are using a streaming app like YouTube or Netflix, for example, it may stop working or start buffering.

Several factors can explain why you are getting the Philips Smart TV apps not working problem. These include:

  • You are using an outdated app
  • You have connection issues
  • The app is experiencing an outage

How to fix the ‘Philips Smart TV apps not working’ issue

To fix apps that are not working on your Philips Smart TV, try out any of the following fixes:

1. Check whether you have an assigned IP address

If you are using Netflix and you are unable to stream, check whether your TV has an assigned IP address. Follow the steps below:

  • Go to Home
  • Select Setup
  • Press Installation
  • Go to Network
  • Locate View Network Settings
  • Check IP Address
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If you see a number with all zeros, then you do not have an internet connection. Contact your service provider to begin the setup.

2. Restart the TV

You can restart the Philips Smart TV to fix a host of problems. Here is how:

  • Unplug the device from its power source
  • Wait for two minutes and then reconnect the power
  • Switch your Smart TV on from standby using the power button

Next, open the app to see whether it is working again.

3. Clear its Internet Memory

Streaming issues are common if your Internet has memory leaks. You can fix most internet-based Philips Smart TV problems using the following steps.

  • Go to Settings from your remote
  • Select Wireless and Networks
  • Choose Wired or Wi-Fi
  • Clear Internet Memory
  • Press OK from your remote control to confirm

Once done, power-cycle your device and router. Try and open the app to see any changes.

Read: Applications not working on Vizio Smart TV? Here’s a solution

4. Update the specific app

Technically, the apps available on the Smart TV, like Netflix, YouTube, and Hulu, are shortcuts with hyperlinks. They lead to a customized website hosted by the service provider.

Since they are not stored locally, they may lose their functionality if you do not update them. Here is how to update apps on Philips TV.

  • From your remote, press the Home button
  • Go to the Apps dashboard
  • Select Google Play Store
  • Press OK
  • Search the app and highlight it
  • Select Update
  • Press OK to update
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You can also enable Auto-update via the Google Play Store. Note that you can also use the same steps to know how to install apps on Philips Smart TV.

The difference is that you will have to press Install instead of Update to start downloading and installing the app.

Philips Smart TV apps now working?

If Philips Smart TV apps are not working, consider updating the software and establishing a successful internet connection.

You can also reset apps on Philips Smart TV or restart your device to fix the problem. Another option is to uninstall the application and install it again.


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