Vizio is one of the leading manufacturers of Smart TVs in the US. Their TVs are internet-enabled and you can install apps. All these apps appear on the TV screen as widgets. When you click on a widget, you will access an application and use it.
But there are times when you encounter an error where Vizio Smart TV apps are not working.
When an application on the Vizio Smart TV is not working, the first thing you will see is a black screen. In other cases, you will be unable to get the app settings to come up.
But what could be the problem? Several factors can explain why the applications are not working.
- Your internet connection is poor
- You have an outdated app
- You are not using the correct DNS settings
How to fix Vizio smart TV apps not working
Identifying the main reason why apps are not working on Vizio TV will enable you to fix the problem. Here are the possible solutions you can consider:
1. Check Internet access on the TV
The most common cause of this problem is internet connection issues. Check your TV’s internet access settings first and rectify any issues you get.
Here is how to check internet access:
- Press the Menu button on the remote.
- Scroll to the Network section and press OK.
- Go to Test Connection and press OK.
You will see information displayed about your network connection. The page will finish loading, and you should look for “Download.”
If the TV can access the internet, you will see the download speed in kilobytes per second. Ideally, you should have at least 1,000 Kbps to access the apps. Any speed lower than that will cause issues.
If you are using Wi-Fi to connect to the internet and you are getting a problem, connect your TV directly to the Ethernet cable.
You can also use your computer to test your internet speed through Speedtest.
2. Reset individual app
If an app is not working, you should consider resetting it. You can reset apps on Vizio Smart TV through the steps below:
- Press the Menu on your remote and go to Settings.
- Go to App Manager.
- Scroll to the app you want to reset.
- Highlight it using the right and left arrow buttons on the remote.
- Press the Yellow button on the remote.
- Use the arrow keys and highlight “Delete App.”
You should then press OK to delete the app. Next, reinstall the latest version of the application and try again.
3. Update Vizio Smart TV apps
Before you delete apps on Vizio TV, consider checking for updates first. An application may not be working because it is out-of-date.
- Press Menu on your remote.
- Select the outdated application.
- Press the yellow
- Press Update when you see it.
The step will update the application that is not in sync with Vizio SmartCast. If you do not see Update, delete the app, and reinstall it.
When Vizio Smart TV apps are not working, this will display a black screen. You can fix it by checking your internet connection. All apps need a stable internet connection to work.
Or, you should update the app if it is out-of-date. Another fix would be to delete the program and reinstall it.