Roku is one of the top streaming services, with access to tons of entertainment content.
However, like most services, Roku is prone to occasional errors that lead to the dreaded codes appearing on your screen. One of the errors you are likely to come across is the Roku error code 014.
As luck would have it, it is possible to fix most of these Roku errors, including the 014 one, without having to call a technician. Below is a look at all you need to know about the error, from what it is, its causes, and possible solution.
What is Roku error code 014 and what causes it?
The Roku 014 is a network error, which occurs when your device can’t connect to the internet on your current local network (i.e., Wi-Fi or Ethernet network).
It can be caused by a number of issues, including:
- A wrong Wi-Fi password
- A weak wireless signal due to the distance of the router from the device
- Wrong or corrupted network settings
- A bug on the router or Roku device
- Connectivity issues on your ISP’s end
- Interference by firewall or antivirus software
Solutions to Roku local network error 014
Try out each of these steps until you fix error 014 on Roku:
1. Verify your Wi-Fi password is correct
Incorrect Wi-Fi login details are one of the major reasons for the Roku won’t connect to the local network error. Therefore, one of the first things to do when you encounter the error is to verify the password.
If the issue persists, you can even try changing the Wi-Fi password and username on your router and then try connecting your Roku device again.
2. Place your router closer to your Roku device
A poor Wi-Fi signal can cause local network error 014. Therefore, you should try boosting the signal by moving the router closer to your Wi-Fi device.
Alternatively, you can connect your device to the router using an Ethernet cable. If none of these works, your router could be updated. Check out this previous post where we discuss the lifespan of a router.
3. Check and verify the network settings
Are you still experiencing the Roku streaming stick error code 014? Well, another cause of the issue could be the wrong network settings on the router’s end.
Check to ensure that other devices, for example, your phone are connecting without issues. If there is a problem, reset the Wi-Fi settings and try connecting the device again.
4. Disable firewall and anti-virus
Are you using a firewall, anti-virus, or any other third party software such as VPN on either the router or streaming device?
If so, any of these could be causing the local network error by interfering with the internet connection. Disable them and then try to connect your device again.
5. Restart your router and Roku device
As already mentioned, the network issue can also be caused by a bug, either on the router or streaming device. The good news is, these are sometimes temporary and can be easily resolved with a restart (reboot).
To restart your router, simply use the hard reset button (usually located at the back panel of most routers) to reboot your device. Once it is back and running, try reconnecting your Roku device.
If the issue still persists, you can then move on to reboot your Roku device. The restart sequence will depend on the device you are using.
For the Roku cable box, you can use the hard reset button found at the back panel.
For other devices, for example, streaming sticks or TCL Roku TV, error code 014 can be solved by using the soft reset option found at Settings (on the home screen) > System > Power > System restart.
Roku error code 014 can be an unforgiving error that occurs at an inopportune time, denying you an enjoyable streaming experience for your favorite programs. Luckily, with the above solution, you can be able to fix the issue.
However, if none of these fixes work, you can contact Roku Customer Support for additional troubleshooting help.