Disney Plus has redefined ad-free streaming, thanks to added features and its progressive approach to the streaming market.
While Disney Plus is home to thousands of movies and TV shows, the platform has its own share of hitches. Error code 83 on Disney+ is one of the errors streamers are more likely to experience.
Before we get into more details about fixing the error, here are some of the reasons behind this issue.
Why do you experience Disney Plus error code 83?
Some of the probable causes include:
- Incompatible device — probably older Android and iOS devices
- Server timeouts
- System-related issues
Fortunately, you can fix the error code issue in different ways.
Solution #1: Turn your device ON and then OFF
If something went wrong while in the middle of a TV series or a movie, the first important step is to carry out a power cycle.
Turning your device ON and OFF solves the problem most of the time. However, it is advisable to wait at least five minutes before switching the gadget ON.
Alternately, unplug your device and wait for at least five minutes. While plugging the device back, ensure the switch is OFF.
Solution #2: Uninstall and Re-install Disney+ App
If Disney+ not working after log in turning the device ON and OFF, you need to uninstall the app and later re-install it. To uninstall the Disney+ app:
- Go to your device Settings
- Select the Application Manager
- Click the Disney+ App
- Select Uninstall
After uninstalling the app, restart your device before reinstalling the app. To re-install the app:
- Search the Disney+ app
- Select ‘Install’
- After installing the App, click ‘Launch’
- Log in and continue watching.
This option is only available to users on mobile devices and Smart TVs. If you watch Disney+ shows on your computer, follow these steps:
- On your browser, go to settings
- Delete history and cookies.
- Close the browser
- Re-launch the browser
- Log in to your Disney+ account.
Solution #3: Watch Disney Plus on a compatible device
If Disney plus won’t work on your phone or computer, it is an indication that the device is not compatible.
In order to give you a better viewing experience, Disney has DRM checks on every new browser.
If you have Android or Apple TV, you do not have to worry about compatibility. The latest updates on Disney+ allow you to enjoy all shows on a dedicated App.
Solution #4: Contact Disney Hep Center
Like all streaming companies, Disney is IP sensitive. Different countries have different regulations as far as content is concerned.
Therefore, if you still get the Disney Plus error code 83 after trying the solutions above, you should contact the Disney+ help Center for more explanations.
Alternatively, you can contact Disney representatives on Social Media platforms. The ideal platform for quick replies is Twitter.
The representatives provide clarity on different streaming aspects, such as geo-restrictions.
The golden rule of avoiding all errors, including error code 83, is restarting your device often. Also, it is advisable to avoid watching Disney+ shows on multiple gadgets.
If you must log in on different gadgets, remember to log out afterward.