If you are an online streaming enthusiast, you are already aware of Twitch. As one of the best online live video streaming services, it is the perfect place to showcase your skills and hobbies, from online gaming to singing, cooking, and other cool stuff.
It is also a great entertainment platform for millions of viewers around the world to enjoy unique content.
Twitch is made even better by the use of extensions, for example, Streamlabs donation extensions, which add functionality to the platform.
However, if you have used the service before, you are aware that it is prone to some issues, the top among them being Twitch extensions not working.
What causes Twitch Extensions not to work?
There are several reasons why Twitch extensions could not be working. Top among them include:
- A temporary issue caused by a bug or connectivity problem
- An outdated browser or twitch app
- Corrupted cache file
- Interference from other applications
- A problem with the extension itself
Below is a detailed guide into these fixes.
Quick fixes to Twitch extensions not working issue
Below are the top solutions that can help you restore Twitch when you find out that your extensions are not working.
1. Log out and then back into your Twitch account
One of the most likely scenarios with extensions that are not working is a temporary problem. Refreshing your session could help fix the issue.
Simply log out of your account, close the browser or the app, open them again, and then log in to your account.
2. Make sure your browser/app is updated to the latest version
An outdated browser or app is another reason why you could be experiencing issues with your extensions.
So, before you start looking at other solutions, first make sure that your browser or app is up to date.
If this is not the case, be sure to update them and try using the platform again. You might also want to check out our list of top browsers for streaming on Twitch.
3. Disable other extensions
An interference from third-party applications is another reason why you might be experiencing a problem with Twitch Extensions.
For example, if you are using BBTV, one of the sources of the best emotes on Twitch, other third-party applications can cause interference, leading it not to work.
The problem is especially likely to occur if you are using Firefox and Chrome extensions together with other browser add-ons.
To fix the problem, disable your extensions – whether on the browser or on the Twitch extensions page – one by one, starting with the last one to be installed.
Once you identify the one causing interference, remove it and re-enable the rest.
Related: How to make your own Twitch emotes
4. Clear cache data
Cached data is another area where your Twitch extension issues could be coming from. It is also one of the easiest problems to fix – you just need to clear the data.
If you are using a PC, go to your browser’s web browsing data and clear the cached data. You can also try clearing history, cookies, session preferences, and any other saved data.
When accessing Twitch on your smartphone or other mobile devices, go to the applications menu, select the Twitch app, and then clear the cache.
For gaming devices, simply go to your device’s settings, select the gaming data, and clear Twitch’s saved data.
#5. Remove and install extensions afresh
If you are having a problem with only one individual extension, say, for example, follower extensions, chances are the problem lies with it.
Removing it and installing it afresh could help to fix the issue. If the issue persists, try searching for an alternative application that offers similar functionality.
Are your Twitch extensions not working? This can be a frustrating experience, but a common one that affects several users.
Luckily, several solutions can help resolve the issue. The above are some of the top solutions you can use to fix the problem and start using Twitch again.