Fix: Hulu error code P-DEV313 on PS4, Fire Stick, Apple TV

One thing about streaming on Hulu is that you must always account for things like WiFi connectivity, Internet speed, and your device’s streaming capabilities.

Also, the reliability of Hulu as a streaming service is crucial to ensuring that you get a seamless watching experience.

But these factors often have their unique sets of reliability issues. With Hulu, you will encounter several errors. An example is the Hulu error code P-DEV313.

The Hulu error P-DEV313 can occur anytime when watching a video. When it does, you cannot stream a movie and instead, the code pops up on your screen.

Several factors can explain why you are getting error P-DEV313 on Hulu:

  • You are using an outdated app
  • Your device has a memory leak
  • The app has too many cached files
  • A problem with Hulu servers

Fixing P-DEV313 error on Hulu

All these factors can make troubleshooting complicated. Instead of trying random solutions, try going through a series of steps to isolate the primary source of the problem.

Consider the following:

1. Delete and reinstall Hulu

Some users have discovered that deleting the app and reinstalling it helps to solve the problem. Technically, the Hulu app has many files.

If a non-essential file gets corrupted for any reason, some features of the app will stop working.

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Deleting the app and reinstalling it helps to rewrite the corrupted file. It also fixes issues with permissions, user information, among others. Follow these steps:

If you are using Android mobile:

  • Go to Settings > Applications > Manage Applications > Select All
  • Scroll to locate Hulu
  • Tap Uninstall
  • Switch off your device for a minute before powering it on
  • Go to Google Play Store and reinstall the app

For those using iOS:

  • Tap and hold the Hulu app from your Home screen
  • It will wiggle, and a small X will appear
  • Tap the app and press Delete
  • Power-cycle your iOS device
  • Go to App Store and re-download the app

After the download, open Hulu and try again.

2. Hard reset your Roku TV

Roku users have also experienced error P-DEV313 on Hulu. Try to uninstall the app or remove the channel from your Roku TV and then add it again.

If it does not work, follow the steps below.

  • Go to System from the Home Screen
  • Select System Restart
  • Select Restart
  • Wait for two minutes before switching it on

After powering it, delete the Hulu Channel.

  • Press the Home button on your remote
  • Highlight Hulu
  • Press the Star button on your remote
  • An options menu will open up
  • Select Remove channel
  • Confirm when prompted
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After removing the channel, restart your Roku TV and reinstall Hulu.

  • Press the Home button on your remote
  • Scroll down or app and select Streaming Channels
  • The Channel Store will open up
  • Search Hulu
  • Select Add Channel to install Hulu on your Roku device

Open the channel and try again.

Fixed error P-DEV313?

You can fix the P-DEV313 error on Hulu by deleting the app and reinstalling it on your device.

If you are getting the issue on Roku, you first need to reset the system, remove the Hulu channel, and then add it again. If the above fixes do not work, contact the Hulu support team.


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About the Author
Walter Allen
Streaming Media expert and technology writer. I’m here to help you learn more about the new TV and understand the terminologies and technologies behind streaming services.

3 thoughts on “Fix: Hulu error code P-DEV313 on PS4, Fire Stick, Apple TV”

  1. Did not work, still getting P-DEV313.
    Cleared cache & memory
    Deleted app
    Restarted tablet
    Reinstalled app

    Lenovo Tablet with latest OS version (Android 10)

  2. These fixes aren’t viable options since I’m trying to watch it on my laptop. I’m not using any kind of app, just logging in to the website.


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