Pandora is one of the largest internet radio services. It creates custom stations personalized to a user’s taste.
If you are a subscriber to the service, you know that sometimes the application can have issues that make it impossible for you to listen to music.
An error can occur when accessing the service through an iPhone, Windows mobile, Android, iPad, or Amazon Kindle Fire device. A common issue people have come across is the error code 9 on Pandora.
Why does error code 9 occur on Pandora?
Pandora classifies most of its errors as either general or technical. Error code 9 falls under a technical issue. It is mostly specific to the type of device you are using to access the service.
Most people who have reported this problem have come across it when using their Android devices. When it occurs, the app fails to play music or stream radio on an Android device.
Fixing error code 9 on Pandora
If Pandora shows error code 9 whenever you access it on your device, here are some ways of fixing it.
#1. Clear Pandora Data
You need to clear Pandora data from your Android device and try again. Follow the steps below.
- Go to Settings
- Scroll down to locate and tap on Apps
- Select Pandora
- Tap on Storage
- Tap Clear Data and also tap Clear Cache
After clearing both data and cache, go back to the Pandora application. You will need to log in to your account using the same credentials you used during registration.
Try again to play the songs and see what happens.
Note that the steps above may be different depending on the type of device you are using or the Android OS. But if you can access the app from the settings, you can always clear its data and cache.
#2. Install the app on your phone’s local memory
If you have installed the app on your SD, reinstall it on your phone’s local memory. You will encounter many performance issues when you install the app on an SD card.
Ideally, you need a minimum of 500MB of storage space to use the app.
The application will never use your last 500MB when downloading stations on your device. Once it reaches the limit, you will not download any content.
You will also encounter many errors that the service may be unable to fix.
#3. Turn off RAM manager app or battery saver
When the battery saver is on, it will stop Pandora from running in the background and downloading stations.
Since the application is location-dependent, the battery saver will stop using location services when the screen is off. Thus, turn it off and then go back and try opening the app.
If you have a RAM manager app, consider making exceptions for the internet radio service. Pandora is an app that can use lots of memory.
With the RAM manager running, it will end all active apps and stop background applications that are consuming more memory.
If you encounter error code 9 on Pandora, consider uninstalling and reinstalling the app, then try again. You can also clear data and cache from settings to refresh it.
If the steps do not work, you should contact the Pandora listener support team.