While the experience is great for the most part, some users have been experiencing a Netflix error S7363-1260-FFFFD1C1. This error has been mostly reported by Mac users.
Whenever you get error S7363-1260-FFFFD1C1, it usually comes with the message – there was an unexpected error please reload the page and try again.
You can encounter it in the middle of a video or when you click play on a new video. In other instances, users report getting it while trying to rewind or fast forward a video.
What does Netflix error code S7363-1260-FFFFD1C1 mean?
Error code S7363-1260-FFFFD1C1 on Netflix occurs as a result of system limitations on specific Mac computers.
In other cases, the browser you are using to stream Netflix content could be the problem. That can happen if the browser is referencing a corrupted or outdated setting within its cookie or cache file.
If you are using an older Mac, you may be facing the issue because it may not meet the minimum system requirements for streaming Netflix videos in the current definition.
Luckily, you can fix this Netflix error on Mac in various ways, including:
1. Restart your Mac
A simple restart to your Mac can solve many problems, including crashes, memory leaks, slow connections, and error S7363-1260-FFFFD1C1.
Here is what to do:
- Go to the Apple Menu
- Choose Shut Down
Your computer will quit all open applications and log you out of your macOS user account. If it does not shut down, click on Force Quit. That will close all non-responding apps.
Alternatively, you can press and hold the power button on your Mac until it turns off.
After you shut down the computer, restart it and try opening Netflix again.
2. Close all media players and other open programs
When you have many open programs, they tend to consume lots of computer resources, especially the RAM.
Media players like iTunes and other programs like QuickTime and YouTube tend to take a lot of memory. Close them and try to stream on Netflix again.
Do the following:
- Click on the Apple icon
- Click Force Quit
- If a media player is open, click on it and select Force Quit
If you are using the Safari browser, close the program and restart it. Next, open Netflix and try again.
3. Use a different streaming device or browser
If you are getting the error while using the Safari browser, consider switching to Mozilla or Opera and see whether that fixes the problem. Ensure you are using the latest browser to watch Netflix content, especially one that supports HTML5.
You can also clear browser cookies by going to netflix.com/clearcookies. The option will clear all Netflix cookies and sign you out of your account.
If that does not work, use a device that is compatible with Netflix. You need an Intel-based Mac running OS X Tiger (v10.4.11) or later. Another option is to install Silverlight.
Silverlight is a browser plug-in that allows you to stream videos on your Mac. Only use this option if you get a Silverlight dialogue box after opening Netflix and selecting a title to play.
The Netflix error S7363-1260-FFFFD1C1 on Mac usually occurs because of system issues or technical limitations with your computer.
You can solve it by restarting your Mac, closing all open media players and programs, and using a different streaming device or browser.
If it does not work, ensure your Mac is running OS X Tiger (v10.4.11) or later, and you have Silverlight installed in your browser.