Is your IPTV Smarters app not working? Find out how you can troubleshoot and fix the problem.
IPTV Smarters is an excellent app for accessing IPTV streams. However, when using the application, you might encounter various issues, such as login problems, device incompatibility, app crashing/freezing, buffering issues, app not loading, and more.
The good news is that most of these problems are minor and easy to fix. Below is a detailed troubleshooting guide for when your IPTV Smarters app stops working.
Basic troubleshooting guide
If your IPTV Smarters app is not working, you can try the following simple troubleshooting tips:
- Check your internet connection: You need a stable and reliable internet connection to stream via the IPTV Smarters app.
- Ensure you are using the right IPTV server URL and login credentials: Incorrect login credentials or IPTV server URL can cause errors with the IPTV application.
- Check that your IPTV provider’s servers are up and running: Your IPTV service could be down, and the only solution for this is to wait out the issue.
- Power cycle your device: Your device can experience temporary glitches, preventing the IPTV app from working. Power cycling it can fix the glitches and refresh the IPTV app’s settings.
If none of the above troubleshooting tips work, you can try the following advanced solutions:
1. Clear the app cache
Your app’s cache might be to blame for IPTV Smarters not working.
Occasionally, the data stored in the cache can become corrupted or experience temporary errors. This can lead to several problems, such as app crashes, slow performance, app not loading, malfunctioning electronic program guide, and more.
Clearing the cache can remove corrupted data or temporary glitches, fixing the issue with the IPTV Smarters app.
To clear the application’s cache:
- Go to the settings menu of your device.
- Go to the “Apps” section and scroll through the list of downloaded apps to locate IPTV Smarters.
- Tap on the application and find an option for “Storage.”
- Look for an option to “Clear/Delete Cache” and select it to delete the application’s cache.
- You can also select the “Clear/Delete Data” option, which will delete all of the app’s data, including settings, restoring it to the default mode.
After clearing the cache (and data), return to your device’s home screen, launch the app, and check whether the issue has been fixed. For good measure, you could also restart your device before launching the IPTV Smarters app.
2. Update your app
Failing to update your app could be another reason IPTV Smarters is not working. Lack of updates can lead to various problems, including bugs and glitches, app compatibility issues (with newer devices), and app performance issues.
Therefore, to avoid having issues with the IPTV app, you should always keep the application up-to-date.
To update the app, launch it on your device, then look for an “Update” or “Check for Updates” option. Depending on your device, you may have to go into the IPTV app’s settings to install the latest updates.
NOTE: In some rare cases, updating your IPTV Smarters app can cause it to stop working. This can occur due to corrupted update files, bugs in the updates, conflicts with other apps, or incompatibility with your device caused by installing the new updates.
In such a situation, you can remove the IPTV Smarters app from your device and install a fresh version from the app store.
3. Check for device compatibility
If IPTV Smarters is not working, it is possible that the application is not compatible with your device.
Therefore, before looking at other solutions, you must confirm that your device is compatible with your app.
Currently, IPTV Smarters supports the following devices:
- Android devices: Android Smartphones and other devices using the Android OS (Smart TV, TV Boxes, Android Fire TV Sticks, Nvidia Shield, and Android Sticks).
- PCs: Windows and macOS
- iOS devices: iPhone, iPad, and Apple TV
- Smart TVs: Samsung and LG smart TVs
NOTE: If you are using older versions of these devices, their firmware may be incompatible with newer versions of the IPTV Smarters app.
You can update your device’s firmware to the latest version to see if the compatibility issue is resolved. Alternatively, you can download an older version of the IPTV Smarters app, which may work, though this could also present you with additional problems.
4. Use a VPN service or DNS relocator service
One major reason your IPTV application might not work is a network block by your internet service provider (ISP). Most ISPs block IPTV streams due to the distribution of copyrighted content or when there is network congestion.
Fortunately, you can bypass such blocks by using a VPN service or a DNS relocator service.
A VPN will change your device’s IP address and create an encrypted tunnel for your network traffic, thus making it impossible for your ISP to block you.
Using a VPN with your IPTV Smarters app can offer additional benefits, such as allowing access to geo-blocked content, preventing network throttling (by your ISP or IPTV provider), and enhancing your online security while streaming.
A DNS relocator service can also help you bypass ISP blocks. Such services work by rerouting your device’s DNS queries to another server (other than your ISP’s DNS server), thus bypassing any blocks that your service provider may have placed.
A DNS relocator service will also bypass ISP blocks without throttling your internet speed, which is common with most VPN services.
To use a DNS relocator service:
- Choose a reliable DNS relocator service, for example, Smart DNS.
- Register for an account (if needed) and obtain DNS addresses for your devices. NOTE: Some DNS relocator services are paid, so you might need a subscription to obtain DNS addresses.
- Go to your device’s or router’s network settings and replace your ISP’s DNS address with the one obtained from the DNS relocator service.
NOTE: You should not use a VPN or DNS relocator service to bypass an ISP block preventing you from accessing copyrighted content provided by illegal IPTV streams. Instead, you should look for a legal IPTV streaming service to avoid potential legal problems of illegal streaming.
5. Use a different IPTV server URL
When you subscribe to an IPTV Service, the provider will offer you a server URL. Over time, the URL can become invalid or even be blocked by internet service providers.
In this situation, you can use an alternative server URL; most IPTV providers will offer you more than one URL for their servers. If you don’t have an alternative URL, you should contact your IPTV service provider for a new one.
If the issue persists, the problem might be with your IPTV service provider. In this case, consider subscribing to another (legit and legal) IPTV service.
6. Use a different device
If you still have issues with the IPTV Smarters app, your device could be the problem.
You can try using your IPTV Smarters app with another device to see if the issue is specific to your streaming device.
If the application does not work on other devices, the issue might be on IPTV Smarters’ end. In this case, you can contact the app’s customer support for additional troubleshooting.
If all else fails, you can try using another IPTV streaming app to see if the problem will resolve. Some good alternatives for the IPTV Smarters app include Tivimate, XP Player, IPTV Pro, Smart IPTV Player Pro, and GSE Smart IPTV.