Sling TV error codes & how to fix them

Do you keep getting Sling TV error codes? It can be a frustrating experience especially when you are trying to relax.

Error codes on Sling TV can occur due to several reasons. Top among them include network issues, technical issues, or problems on the streaming provider’s end.

Luckily, most issues will resolve themselves, and if not, the simple fixes below can help restore your service.

List of Sling TV error codes and their fixes

Here are the most common error codes you are likely to encounter as a Sling TV user and their detailed troubleshooting guides.

Login authentication errors (error 10-101 and 10-100)

Sling TV error code 10-100 and 10-101 are authentication errors that occur when trying to log into your Sling TV app.

They can occur due to wrong login information and network connection problems. A glitch in the app, your account, or your TV can also cause errors 10-101 and 10-100 to occur.

To fix the errors, you need to first try closing the app then relaunching it. Doing this will restart the application, which can fix any glitch that’s preventing the login function from working.

Next, you can try clearing app data and cache, which will remove any corrupted data that could be causing glitches. Lastly, if all else fails, you should uninstall the app and install a fresh version.

Video playback issues (Error 21-20 and error 24-1)

Sling TV errors 21-20 and 24-1 are video playback issues that occur when attempting to watch a program. When they happen, you will find that Sling is not loading, or you get a black screen before the error appears similar to this user on Amazon.

The errors are caused by issues such as network interruption, authentication problems, or a temporary glitch or bug in the system. They can also occur if you are experiencing buffering problems.

There are several ways to fix Sling TV error 21-20 and 24-1. The first one is to wait for the issue out to see if it will resolve itself. This will usually happen if there was a temporary glitch.

The other solution is to close the app then launch it. This will fix any temporary glitches or bugs affecting playback.

SEE ALSO:  How to delete Sling TV watch history

If the errors persist, the next best option is to uninstall the Sling TV app and installing a fresh, up-to-date version. Doing this will remove any bugs, corrupted data or cache, and settings that could be causing the error.

Error code 4-310

Sling error code 4-310 is another common error you are likely to encounter while streaming. It is an issue that occurs when the content you are trying to stream is not available.

The error can occur due to glitches in the system, bugs affecting your or device, or an outdated app.

You can fix the problem by restarting the app, which can remove any temporary glitches and issues. You can also try to switch the device you are using, for example, streaming Sling on Roku instead of your PC.

If the problem persists, you can try removing Sling and re-installing an up-to-date version.

Error code 9-803

Error 9-803 is an issue where Sling TV is stuck on loading. When the error occurs, the app will be stuck on the “Sling” screen.  It can be quite annoying as the issue can take a long time to resolve.

It can be caused by issues such as network problems, a glitch in the app or device, or server issues on the Sling TV side.

The error can resolve itself over time, especially if the issue is on the Sling side. You can also try fixing it by restarting your app.

If this does not work, you should try restarting your streaming device. To do this, simply disconnect it from the power outlet, wait about 30 to 60 seconds, and plug it back in again.

If the issue stills remain unresolved, the next best course of action is to delete the app from your device.

Once it is uninstalled, restart the device and download and install a fresh and up-to-date version of the Sling TV app.

Connectivity errors (Sling Error 2-5 and 2-6)

Sling errors 2-5 and 2-6 are connectivity errors that occur when Sling TV’s servers are unable to communicate with your ISP. It will usually be accompanied by a message such as “The App is temporarily unavailable”.

The errors are usually caused by poor internet connection. For example, inadequate bandwidth, poor Wi-Fi signal, unplugged or damaged Ethernet cables, or internet outages on your ISP.

Other issues that can cause the error include glitches on your router or internet modem.

Usually, errors 2-5 and 2-6 will resolve themselves within a short time. However, if they don’t, your first troubleshooting task should be to check your connection.

Ensure that your cables are connected correctly, or if using Wi-Fi, the signal is strong. Next, ensure you have a working connection, and there is enough bandwidth.

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If you are still having issues, you should try restarting your router or internet modem. Do this by disconnecting it from power, waiting about a minute, then powering it on again.

This can help to remove minor bugs, fix Wi-Fi signal issues, connection issues, and even slower speeds.

If you are still getting errors 2-5 or 2-6, the problem might be on your internet service provider’s end.

You can contact them for more additional troubleshooting, or switch to another working internet connection.

Sling TV error code 8

Sling TV error code 8-xxx is a group of authorization errors that affect content, making it unavailable to watch. Errors under this group include:

  • Error 8-101: occurs when the player on your Sling TV app stalls
  • Error 8-12/8-701: occurs when the content you are watching is unavailable
  • Error 8-270: occurs when Sling TV servers are unable to acquire the information required to authorize your streaming device

Group 8 error codes can be caused by several reasons. They include poor network connection, breakdown in systems, glitches, and bugs in the app, outdated app, glitches in the streaming device, among others.

The following are some of the solutions you can try when you receive one:

  • Re-launch your sling TV app: Group 8 errors are sometimes minor and can resolve themselves. However, you can also fix them by restarting your app, which will help to get rid of any minor glitches and bugs.
  • Remove and re-install your Sling TV app: Your app data might be corrupted, thus causing group 8 sling errors. Removing the application and re-installing a fresh version can help to fix the issue.
  • Restarting or changing the streaming device: Sling TV error code 8-xxx could be due to an issue with your streaming device. Restarting it can help to fix the problem if it is minor. However, if it persists, changing the device can resolve the situation.
  • Contacting Sling TV support: Is the error code only appearing on your Sling TV channel? Then the issue might be on Sling TV’s system. In that case, you should contact Sling TV customer support for troubleshooting help.

Sling TV error code 9

Sling TV 9-xxx errors is a group of issues that have to do with account personalization. The errors usually cause videos that are available on Sling servers not to appear on your device.

For example, error code 9-301 or 9-302, which makes purchased content not appear on your device. The errors can also prevent you from purchasing or renting pay-per-view content.

Luckily, when these errors occur, there are several ways to fix them. To start with, close the Sling app and re-start it again.

Any minor issues affecting the account can be fixed during this step, thus resolving the error.

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Next, sign out of Sling and then sign in again. Just like with the re-launch, this will fix minor glitches and possibly resolve the issue.

If the content you are trying to watch is still unavailable, you can try finding it either by the search function. Alternatively, you can access your shows from the on-demand content.

However, if the problem persists, you should get in touch with Sling TV customer support for more troubleshooting.

Sling TV error code 16

Sling TV on Air TV
Image: Twitter/AirTV

Sling TV error 16-xxx refers to a group of errors that affect users streaming content through AirTV. They range from recording errors to playback, connectivity, network errors, and more.

Depending on the error, there are many solutions you can try. For example, restarting the Sling TV app, resetting your streaming device, re-installing the app, checking your connecting, and more.

If the usual troubleshooting fixes fail, you can consider changing your streaming device. And if the issue still persists, you should get in touch with Sling TV customer support.

Sling TV error codes FAQs

Are you experiencing issues trying to troubleshoot and fix a Sling TV error?

Below are some commonly asked questions and answers that can help you:

What is an authorization error on Sling TV?

An authorization error on Sling TV is an error that hinders you from accessing services on your Sling TV account.

They can affect your ability to access content (group 8-xxx errors) or even prevent you from logging into your account.

Authorization errors are caused by problems such as wrong login information, outdated app, browser, or device, glitches, and more.

There are several fixes you can try. They range from re-launching the app, resetting the streaming device, or switching the device.

However, the errors might also be occurring on the Sling TV server-side, in which case you can wait them out, or contact customer support.

How to reset Sling TV?

Resetting Sling TV is one of the top solutions that can help to fix bugs, software issues, and glitches on your app, account, or device.

Depending on the device, there are several ways to soft reset Sling TV using the settings menu. Some devices also come with a hard reset button, usually found at the back panel.

However, the universal way of resetting Sling TV on any streaming device is to power cycle it.

First, you unplug the device from the power outlet (without turning it off). Then you wait about 30 – 60 seconds before plugging it in back, starting it, and launching Sling TV.

Wrapping up

Do you use the Sling TV app to stream your favorite content? The above are some of the error codes you might experience and their possible solutions.

They range from network issues, log in errors, content errors, and even more device-specific problems.

Some errors can be minor issues that resolve immediately, while others can be system issues that could take a while. On the other hand, there are several that you can troubleshoot and resolve with the above fixes.

Unfortunately, there are a few problems that could prove stubborn, in which case you should get in touch with the Sling TV customer support center.

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About the Author
Walter Allen
Streaming Media expert and technology writer. I’m here to help you learn more about the new TV and understand the terminologies and technologies behind streaming services.

1 thought on “Sling TV error codes & how to fix them”

  1. When I signed up, the deal was for a free Amazon Firestick. The rep told me they had this new sling cube or something like that and it was so much better.
    I told her, I already had 3 Firesticks and I wanted the Firestick to match them. After 30 minutes of her refusing to send me the Firestick, I agreed to try the new sling cube.
    What I received was an outdated Air TV that Dish Network had sold Sling after upgrading to a new better device. The first problem was certain Apps could not be installed until is released. After that, it continuously would lock up, lose the remote programming, and other problems.
    It has never gone more than 3 or 4 days without having some kind of problem. I am about ready to drop Sling, since they falsely advertised the free firestick and then substituted the outdated Air TV device. In a year I have had to reset it up at least 20 times and I am sick of it.


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